Contact

Thank you for visiting the Sakagen Co., Ltd. website. If you have any questions or requests, please feel free to reach out to us using the contact form.

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    Sakagen Co., Ltd. complies with laws and regulations concerning the protection of personal information, as well as other applicable standards, and handles the personal information of customers who use this website appropriately.
    Any name, email address, phone number, or other information you provide to us through inquiries or similar means will be handled by appropriate and fair methods, within the scope of our business activities.
    Personal information provided when using this website is handled responsibly by staff members who require that information for their duties, and is strictly managed to protect it from leaks, tampering, and unauthorized use.
    This information will not be disclosed to third parties, except when disclosure is requested by a public authority with legitimate authority, or when the individual concerned has given consent.

    Compliance with Laws and Regulations on Personal Information Protection

    We comply with laws and regulations concerning the protection of personal information, and handle personal information appropriately.

    Collection of Personal Information

    We collect personal information by lawful and fair means, after clearly stating the purpose of use.

    Use of Personal Information

    Personal information we collect is used only within the scope of the purpose stated at the time of collection, or within a reasonably related scope, and only to the extent necessary for carrying out our business.
    When we share personal information jointly with a third party, or entrust the handling of personal information to a third party, we conduct a thorough review of that third party and provide appropriate supervision to ensure confidentiality is maintained.

    Provision of Personal Information to Third Parties

    Except as required by law, we will not provide personal information to third parties without first obtaining the consent of the individual concerned.

    Management of Personal Information

    We maintain the accuracy of personal information and manage it securely.
    To prevent the loss, destruction, tampering, or leakage of personal information, we take appropriate information security measures against unauthorized access, computer viruses, and similar threats.

    Disclosure, Correction, Suspension of Use, and Deletion of Personal Information

    We recognize that individuals have the right to request disclosure, correction, suspension of use, or deletion of their own personal information, and we will respond to such requests promptly and without objection.

    Organization and Structure

    We provide training to our officers and employees on the protection of personal information and appropriate management methods, and ensure the proper handling of personal information in day-to-day business operations.

    Handling of Personal Information

    What Is Personal Information?

    We use personal information to improve our various services. "Personal information" refers to information that can identify an individual customer or is unique to that customer, such as their name, postal code, address, phone number, or email address.

    Purposes of Using Personal Information

    When using customers' personal information, we determine the purpose of use in advance and use it only within the following limited scope.

    • Shipping and notifications related to products purchased through mail order, in-store sales, and similar channels

    • Sending materials

    • Related after-sales service

    • Surveys and information regarding new products and services

    • Notifying customers of information related to monitor recruitment via direct mail, email, phone, and similar means

    • Responding to inquiries from customers

    • Carrying out the operations necessary to provide prompt service and similar purposes

    Outsourcing of Operations Involving Personal Information

    We will not provide personal information we have collected to third parties without the consent of the customer concerned. However, we may provide personal information to an outsourcing partner to the extent necessary to achieve the stated purpose of use. Even in such cases, we require the outsourcing partner to handle the provided personal information appropriately and manage it properly.

    Disclosure, Correction, and Suspension of Use of Personal Information

    If you have any requests, opinions, or questions regarding the disclosure, correction, or suspension of use of your personal information held by us, please contact our "Contact" desk.
    We will respond appropriately in accordance with the intent of the Act on the Protection of Personal Information.

    Handling of Information on This Website

    About Cookies

    This website may use cookies (a standard technology used by web servers to identify your computer) for the following purposes.

    • To improve the content of the website for greater customer satisfaction, such as by enhancing usability

    • To identify and resolve issues that occur on the web server

    You may disable cookies through your web browser settings if you wish. Please note that doing so may prevent you from using the website normally.

    About SSL (Security)

    When you submit personal information through this website, we work to ensure security — including protection against unauthorized access by third parties — by using SSL (Secure Socket Layer), an industry-standard security feature that encrypts communications over the internet.
    By using an SSL-compatible browser, your personal information is automatically encrypted when sent and received.

    Use of Analytics Tools

    Like most websites, this website uses analytics tools to understand overall visitor access trends, automatically collecting certain information and storing it in log files.
    Information obtained through this analytics tool, "Google Analytics," is used for purposes such as improving the website.

    Protection of Personal Information on Linked Websites

    We cannot be held responsible for the handling of personal information on websites other than our own that are linked from our website.

    Contact for Inquiries and Complaints

    If you have any inquiries or complaints regarding our handling of personal information, please contact the following:
    Sakagen Co., Ltd. Personal Information Protection Inquiry Desk
    TEL: +81-256-32-3421
    FAX: +81-256-35-7757

    Before submitting, please be sure to read the "Privacy Policy" above and agree to it.

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